This peak is set to be the biggest on record. More sales... more returns. But what do consumers really want when it comes to their returns?
Download the eBook to discover:
- How much shopping are consumers planning to do online?
- What makes a good returns policy over peak?
- How will the ghost of Christmas past influence their behaviour this year?
- Are shoppers really interested in returning to gift card?
- When can you expect the first wave of returns to start flooding in?
- How should you deal with fraudulent returners?
Discover this peak season eBook and find out for yourself!